Call Forward and UM AdministrationUsing the sip device are 2 way how to forward your phone:
To forward to one number To forward to multiple numbers (As a Ring group) To forward to one number Using SIP Device (SIP Phone) STEP 1 Press the ‘cfwd’ soft key or dial *72 STEP 2 Dial the number *National Numbers Include 1+ Area Code + Number *International number Include Country Code + Area Code + Number To removed Dial *73 To forward to multiple numbers (As a Ring group) Using SIP Device (SIP Phone)STEP 1 dial *31
STEP 2 Dial your pin Number (Password) Check your voice mail press 1 Call forward setting press 3 Enable call fallow me press 1 :Enter fallow me number (after the tone dial the number, US numbers please begins number with 1, area code and number Enable forward when busy mode press 2 Enable forward all mode press 3 Account Main Menu (Web Portal)Press at the ‘Forwarding Set up’, if you log in to your web portal and not find this button , please fallow the instruction after dialing *31 and turn on the feature, then you can comeback the make changes using the web portal or you can always ask your system administrator to turn the feature on
To add a fallow me numbers, Press Add in top right of the page (show in picture)
Fill the information Name: Fill the name information for the number, this help to recognize the number
Destination: Number to send the call, for US number please begins number with 1, area code and number Calling Party Display: Change the output of the of the CLI from the caller number Active: Opens an schedule wizard, programs the time to activated the forwarding on the particular destination Timeout: is the time the call rings at the program destination Off: Turn the number off without deleting the number Press SAVE to complete each destination number Falllow me Destinations are not limit UsVox don’t advice to add more than 5 destinations, results may vary depend of the quantities of destinations added to the list, a good practise is to call and test call forwarding or Fallow Me settings after fixhi any programing Order: Specifies the order for redirecting a call. As listed: call every active follow-me number from the first (topmost) number to the last, until the call is answered.
Random: use a random order. Simultaneous: call every active follow-me number from the list at the same time until the call is answered. |