Calls I made show caller id ‘Unknown’This caller ID behavior it happen when the CLI (Caller ID) is set to hide from outbound calls at your EXT Caller id ‘Unknown’ is different than ‘Anonymous Caller’ or ‘Anonymous’
Example picture shows how your customer see your call To deactivate this setting please fallow this instructions:
1. Dial *31 from your UsVox phone EXT 2. The system ask for the pin number (default Password777) 3. To access your preferences press 5 4. Show caller ID press 2 (toggle Enable/Disable) ‘Anonymous Caller’ error is not show at calls made to outside location, this is show only on internal calls and SIP to SIP calls and it will hide only the Name not your number To deactivate Anonymous Caller dial *68 from your UsVox phone For step to steps instructions click here |